Refund Policy

1. Overview

At Digicolr, customer satisfaction is important to us. However, due to the nature of digital products and instant access SaaS tools, our refund policy is carefully structured to prevent misuse while still protecting our customers.

2. Eligibility for Refunds

✅ Digicolr offers a 30 day refund window for first-time purchases of eligible products, under the following conditions:

• The product or service has not been heavily downloaded, accessed, or used.
• No commercial projects have been created or sold using the product during that time.
• The request is made within 30 days of purchase.

❌ Refunds do not apply to:

• Subscription renewals (recurring billing)
• Lifetime deals after access has been granted
• Digital downloads that have been accessed or downloaded multiple times
• Customized or personalized design files created specifically for you

3. Subscription Cancellations

You may cancel your subscription at any time. Cancellation stops the next billing cycle, but it does not automatically issue a refund for the current period. You will continue to have access until the end of the billing term.

4. Lifetime Licenses

All lifetime access products are final sale once access is granted. Refund requests after product delivery or account activation are not accepted, unless required by applicable law.

5. How to Request a Refund

Refund requests must be submitted to our support team within the 30-day refund window.

To request a refund, contact us at: support@digicolr.com
Please include:

6. Chargebacks

Unauthorized chargebacks filed without contacting Digicolr first will result in immediate suspension of all licenses and access. We strongly recommend contacting us directly to resolve any issues quickly and professionally.

7. Contact

If you have questions regarding this Refund Policy, please contact us:

Email: support@digicolr.com
Website: digicolr.com